Customize your products

It is always possible to add a gift message for each product. At the time of purchase you will have the option to customize your products.

If you forget to add your gift message, you can do it before the order leaves the warehouse. To do this, go to My Account> Orders.

Does engraving or personalization cost extra?

Our engraving service for watches is completely free of charge.

How many characters can I enter?

For watches: engraving will be carried out in the most appropriate space on the back of the watch according to the model selected: 15 letters of the Latin alphabet (space and punctuation marks included). You can simulate your engraving by selecting the article and then entering the desired text.

When will I receive my personalized product?

All personalized items have a delivery date different from the stipulated one, as our workshop needs an additional 24 hours to carry out the engraving. As a result the shipping time will take an additional business day compared to the standard shipping time.

Can I return an engraved item?

Personalized products cannot be exchanged or returned.

Does engraving or personalization cost extra?

Our engraving service for writing instruments (pens and fountain pens) is free of charge from €39. Engraving is available for pens from €29, at a cost of €6.

How many characters can I enter?

For the pens: the engraving will be carried out on the pen clip: 12 letters of the Latin alphabet (space and punctuation marks included), horizontally, from left to right. You can simulate your engraving by selecting the article and then entering the desired text.

When will I receive my personalized product?

All personalized items have a delivery date different from the stipulated one, as our workshop needs an additional 24 hours to carry out the engraving. As a result the shipping time will take an additional business day compared to the standard shipping time.

Can I return an engraved item?

Personalized products cannot be exchanged or returned.